RCSThe RCS GroupSouth Africa

Privacy policy

Last updated 8 October 2026.

This policy explains how Retail Communication Solutions (Pty) Ltd handles the personal information it collects through this website and when you contact us. We follow the Protection of Personal Information Act, 2013 (POPIA).

What we collect

This website does not use cookies, analytics or tracking of any kind.

We only collect the personal information you choose to send us, such as your name, email address, phone number and what you tell us in a message or on a call.

Why we use it

We use your information to reply to you and to provide the services you ask us for.

We do not sell your information, and we do not use it for marketing without your consent.

Who we share it with

We share your information only with the service providers that run our email and phone systems, and only so that they can provide those services.

Some of these providers store information outside South Africa, and we only use providers that are bound to protect it.

We share your information with authorities only where the law requires us to.

How long we keep it

We keep your information for as long as we need it to deal with your enquiry, or for as long as the law requires us to keep it.

Your rights

You can ask us what personal information we hold about you, and you can ask us to correct or delete it.

You can object to us using your information.

To make any of these requests, email info@thercsgroup.co.za.

Complaints

If you are unhappy with how we have handled your information, you can complain to the Information Regulator of South Africa at inforegulator.org.za.

Contact

Retail Communication Solutions (Pty) Ltd, registration number 2012/119518/07.

236 Stocchi Avenue, Vanderbijlpark, 1911, South Africa.

info@thercsgroup.co.za

+27 76 412 1438